Our Story

Built to Give US Businesses a Smarter Way to Hire

Flyhire Connect was founded on a single belief: that great talent shouldn't be out of reach because of geography or cost. We bridge the gap between driven US business owners and world-class remote professionals — quickly, affordably, and without the headaches.

50+
US businesses served
$2M+
saved for our clients annually
7–14 days
average time to placement
96%
client retention rate

Our Mission, Vision & Values

We exist to help US businesses grow without the weight of unsustainable labour costs. Every hire we place is a statement that quality and affordability are not mutually exclusive.

We believe the future of work is borderless — and that US small and mid-size businesses deserve access to the same calibre of talent that enterprise companies have relied on for decades.

Quality over quantity You meet only the top 3 candidates we vet — never a flood of unqualified applications.
Transparency at every step Clear pricing, honest timelines, and a dedicated account manager from day one.
We stand behind every placement Free replacement within 90 days if a hire doesn't work out — no questions asked.

Our Vision

To become the most trusted remote staffing partner for US small and mid-size businesses — known for speed, quality, and outcomes that outlast the placement.

Our Mission

To help US business owners hire smarter by connecting them with pre-screened, English-proficient remote professionals at 60–80% less than traditional hiring costs.

Our Promise

Every candidate we present has been personally screened, skills-tested, and interviewed by our team. If we wouldn't hire them ourselves, we won't present them to you.

Our Story

From a simple idea to a trusted staffing partner for growing US businesses.

The Problem

US Business Owners Were Overpaying for Talent

Our founders watched talented entrepreneurs burn through runway on local hires they couldn't afford to keep. A customer support rep cost $55,000 a year. A VA cost $48,000. For most small businesses, building a team meant choosing between growth and survival. Something had to change.

The Founding

Flyhire Connect Is Born

We launched Flyhire Connect with a clear purpose: make offshore hiring as simple and trustworthy as hiring locally. We built a rigorous screening process — English assessments, skills tests, video interviews, and reference checks — so clients only ever meet candidates who are genuinely ready to perform.

Early Growth

First 20 Clients, First $1M Saved

Word spread quickly. Our first clients — eCommerce brands, real estate firms, and SaaS companies — saw immediate results. Average savings of $43,000 per hire per year. Placements completed in 7–14 days. Retention rates that exceeded every expectation. We had proven the model worked.

Today

50+ US Businesses, $2M+ Saved Annually

Today Flyhire Connect serves over 50 US businesses across healthcare, real estate, e-commerce, SaaS, legal, and insurance. We've placed hundreds of remote professionals and saved our clients more than $2 million per year in combined labour costs. And we're just getting started.

50+
US businesses served
$2M+
saved for clients annually
96%
client retention rate
7–14
days average to placement

Our Core Values

These aren't words on a wall — they're the principles that shape every placement, every conversation, and every decision we make.

Quality Without Compromise

Every candidate is English-assessed, skills-tested, and video-interviewed before you see their name. We present the top 3 — not a shortlist of 30. Quality is non-negotiable.

Honest Partnerships

We tell you what we can and can't do — upfront. No hidden fees, no inflated promises, no bait-and-switch. If a role isn't a fit for us, we'll tell you that too.

Speed With Intention

7–14 days from call to placed hire. We move fast because we know that every week without the right person costs your business real money and momentum.

Candidates First

We treat the professionals we place with the same respect as our clients. Happy, valued remote workers deliver better results — and stay longer. Everyone wins.

Accountability Guaranteed

We stand behind every hire with a 90-day free replacement guarantee. If it doesn't work out, we go back to work — at no extra cost to you.

Borderless Thinking

The best person for your role might not be in your zip code. We believe geography should never limit who gets to build great teams — or who gets great opportunities.

Meet Our Team

A lean, experienced team of staffing specialists, talent scouts, and client success managers dedicated to finding your perfect hire.

RC
Rafael C.
Co-Founder & CEO

10+ years in BPO operations across the US and Latin America. Built and scaled remote teams for Fortune 500 companies before founding Flyhire Connect.

AM
Andrea M.
Head of Talent Acquisition

Former HR Director with 8 years recruiting for customer-facing roles. Oversees every screening process and sets the standard for candidate quality.

LR
Luis R.
Client Success Manager

Dedicated to making sure every client and every hire thrives post-placement. Manages onboarding, check-ins, and long-term relationship health.

SP
Sofia P.
Talent Screening Specialist

Conducts all English proficiency and skills assessments. Has screened 1,000+ candidates and maintains the highest pass/fail standards in the industry.

What Makes Flyhire Connect Different

Not all remote staffing agencies operate the same way. Here's what sets us apart from freelancer platforms, generic job boards, and large BPO firms.

Deep Pre-Screening

Every candidate completes a written English assessment, a role-specific skills test, a 30-minute video interview, and full reference checks before you see them.

7–14 Day Placement

We move fast. Most clients have their hire onboarded and working within two weeks of our initial discovery call — not months.

Zero Recruitment Fees

No upfront placement fees, no surprise charges. You pay a simple monthly rate for your hire — that's it. Transparent pricing from day one.

Dedicated Account Manager

You get one point of contact who knows your business, your team, and your standards. No ticket systems, no call centres, no waiting in queue.

90-Day Replacement Guarantee

If your hire doesn't work out within 90 days for any reason, we replace them free of charge. No arguments, no delays — we go straight back to work.

US-Aligned Communication

All our professionals are vetted for professional business English (B2 minimum, C1 preferred) and trained in US workplace communication norms.

Other Agencies / Platforms

Hundreds of unscreened applicants
Weeks or months to fill a role
Upfront recruitment fees
No replacement guarantee
Generic account teams
Variable English quality
VS

Flyhire Connect

Top 3 pre-screened candidates only
Placed in 7–14 business days
Zero recruitment fees
Free 90-day replacement
Dedicated account manager
B2–C1 English, verified

Industries We Specialise In

We've placed remote professionals across a wide range of US industries — each with their own tools, pace, and communication expectations.

E-Commerce

Customer support reps, order management specialists, and live chat agents who know platforms like Shopify, Gorgias, and Zendesk inside out.

Real Estate

Virtual assistants who handle listing coordination, lead follow-up, CRM management, and client communication — freeing agents to focus on deals.

SaaS & Tech

Customer success managers, technical support reps, and SDRs trained in SaaS metrics, churn prevention, and product-led communication.

Healthcare

Patient scheduling coordinators, medical admin support, and data entry specialists — HIPAA-aware and trained in EMR and practice management tools.

Insurance

Appointment setters, claims support, and customer service reps with experience in insurance CRMs and the communication standards carriers require.

Legal

Legal virtual assistants and intake coordinators who understand confidentiality, client communication protocols, and case management software.

90
Day
Guarantee

We Stand Behind Every Single Hire

We're confident in our screening process — so confident that if your hire doesn't work out within the first 90 days, we'll find you a replacement completely free of charge. No fine print, no loopholes, no awkward conversations.

Free replacement if the hire doesn't work out within 90 days
Replacement search begins within 48 hours of your request
No additional fees for the replacement placement
Your account manager stays with you throughout the process

Ready to Build Your Remote Team?

Book a free 20-minute staffing audit. We'll learn about your business, show you matching candidates, and give you a personalised cost breakdown — no commitment required.

No Obligation 100% Free Confidential 90-Day Guarantee